Validating the End - User Computing Satisfaction Instrument for Online
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منابع مشابه
Validating the End-User Computing Satisfaction Instrument for Online Shopping Systems
End-user satisfaction has always been an important component of Information Systems (IS) success. This is also true for online applications, including online shopping systems, where in addition to being a customer, the shoppers play the role of end-users. Shoppers may not come back to or make a purchase on a Web site if they have an unsatisfactory experience. In this research, we focus on this ...
متن کاملA Prototyping and Evaluation of Hospital Dashboard through End-User Computing Satisfaction Model (EUCS)
In today's competitive environment, one of the new tools in the field ofinformation technology is business or organizational dashboards that are as abackup in the process of strategic management of organizations. The aim ofthis study is building a prototype of a hospital dashboard on the principles andguidelines of dashboards and evaluating it based on End UserComputing Satisfaction (EUCS). The...
متن کاملValidating the End-User Computing Satisfaction Survey Instrument in Mexico
This study assesses the psychometric properties of a Spanish translation of Doll and Torkzadeh’s End-User Computing Satisfaction (EUCS) survey instrument. The study provides evidence that the EUCS Spanish version can be used as a valid and reliable measure of computing satisfaction among computer users in Mexico. The study also adds support to the use of the EUCS instrument in the investigation...
متن کاملAn Instrument for Measuring Customer Satisfaction Toward Web Sites That Market Digital Products and Services
MIS literature has not addressed the measurement of customer information satisfaction in electronic commerce. Current models for measuring user information satisfaction (UIS) and end-user computing satisfaction (EUCS) are perceived as inapplicable as they are targeted primarily towards either conventional data processing or the end-user computing environment. This study develops a comprehensive...
متن کاملMeasurement of User Satisfaction with Web-based Information Systems: an Empirical Study
Advances in new information technology and the drastic growth of the Internet over the past decade have considerably changed the end-user computing environment. Therefore, it is appropriate to review the measures of user satisfaction with information systems technology, especially in a web-based environment, which accounts for a major component of the end-user computing environment. The objecti...
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تاریخ انتشار 2014